Penang International Airport (PEN), located on the island of Penang in Malaysia, is the gateway to one of Southeast Asia’s most vibrant cultural and culinary destinations. As one of Malaysia’s busiest airports, PEN serves millions of passengers annually, offering seamless domestic and international connections. Whether you’re arriving for a beachside vacation, a historical tour of George Town, or a food adventure, this guide provides everything you need to navigate the airport efficiently.
Overview of Penang International Airport
Location and Accessibility
Penang International Airport is situated in Bayan Lepas, approximately 16 kilometres south of George Town, the capital of Penang. The airport’s strategic location makes it easily accessible from various parts of the island via roads, public transport, and ride-sharing services.
Address: Penang International Airport, 11900 Bayan Lepas, Penang, Malaysia
IATA Code: PEN
ICAO Code: WMKP
Elevation: 11 feet (3 meters)
Time Zone: Malaysia Time (MYT) UTC +8
Transportation to and from PEN
By Taxi and Ride-Sharing
Taxis are available at the airport’s arrival hall, with fares based on a coupon system. Popular ride-sharing apps such as Grab and AirAsia Ride also operate in Penang, providing a convenient and often more affordable alternative to traditional taxis.
By Public Bus
Rapid Penang operates several bus routes that connect PEN to different parts of the island. Route 401E is a popular choice for travellers heading to George Town, with a journey time of approximately 50–60 minutes, depending on traffic.
By Rental Car
For those who prefer self-driving, several car rental agencies have counters at the airport. Driving in Penang is relatively straightforward, though traffic congestion can occur in urban areas.
Terminal Layout and Facilities
Penang International Airport has a single terminal that handles both domestic and international flights. The terminal is well-equipped with essential facilities for a comfortable travel experience.
Check-In Counters
Located on the ground floor, the check-in counters are divided into separate sections for different airlines. Self-service kiosks are also available for select airlines.
Immigration and Security
International travellers must go through immigration upon arrival and departure. Security checks are in place for all passengers before entering the departure area.
Baggage Services
- Luggage Wrapping: Available near the check-in area.
- Lost & Found: Managed by the airport authorities, located near the baggage claim.
- Left Luggage Storage: Not available at PEN; travellers must make alternative arrangements if needed.
Airlines and Destinations
PEN serves as a hub for both domestic and international flights. Some of the major airlines operating at the airport include:
- Malaysia Airlines
- AirAsia
- Firefly
- Scoot
- Singapore Airlines
- Cathay Pacific
- Batik Air
Popular Domestic Destinations
- Kuala Lumpur (KUL)
- Johor Bahru (JHB)
- Kota Kinabalu (BKI)
- Langkawi (LGK)
Popular International Destinations
- Singapore (SIN)
- Bangkok (BKK)
- Hong Kong (HKG)
- Taipei (TPE)
- Jakarta (CGK)
Dining and Shopping
Restaurants and Cafés
Penang is known for its culinary excellence, and its airport offers a selection of eateries catering to different tastes:
- OldTown White Coffee – Famous for traditional Malaysian coffee and toast.
- McDonald’s – A go-to for fast food lovers.
- Starbucks – Offers a variety of coffee, tea, and snacks.
- Penang Kopitiam – Local delicacies such as Nasi Lemak and Laksa.
Duty-Free and Retail Stores
Shopping options at PEN include:
- Duty-Free Shops – Selling alcohol, tobacco, and cosmetics.
- Convenience Stores – Including Watsons and 7-Eleven for travel essentials.
- Local Souvenirs – Various stores sell Penang-themed gifts and snacks like Tau Sar Piah and nutmeg products.
Airport Lounges
For travellers looking for comfort and relaxation, PEN offers several lounges:
- Plaza Premium Lounge – Located in the international departures area, offering food, beverages, Wi-Fi, and comfortable seating.
- Malaysia Airlines Golden Lounge – Available for Malaysia Airlines business-class passengers and eligible frequent flyers.
Nearby Hotels
For travellers with long layovers or early flights, several hotels are located near the airport:
- TH Hotel Penang (3-minute drive)
- Eastin Hotel Penang (10-minute drive)
- Olive Tree Hotel (15-minute drive)
- Lexis Suites Penang (20-minute drive, luxury option)
Travel Tips for PEN
- Peak Hours: Mornings (6 AM–9 AM) and evenings (6 PM–9 PM) tend to be busy; arrive early to avoid delays.
- Currency Exchange: Available in the arrival hall; however, rates may be higher than in George Town.
- Wi-Fi Access: Free Wi-Fi is available throughout the terminal but may be slow during peak times.
- Power Outlets: Charging stations are available near some departure gates.
- Special Assistance: Passengers with disabilities or special needs can request assistance through their airline or airport services.
Final Thoughts
Penang International Airport (PEN) is a well-equipped and traveller-friendly hub that serves as the gateway to one of Malaysia’s most beloved destinations. Whether you’re transiting through or starting your Penang adventure, this guide provides all the information you need for a smooth and enjoyable airport experience. Happy travels!